Customer Testimonials

Nash Vahedi in my opinion, is the greatest, most authentic and genuine individuals i have met as a Service Advisor. Very awesome experience. I was provided paid uber transportation back & forth, great communication. Friendly, honest. He should be teaching others how to do what he does. I'll always return with him in service! Thank you. Maybe he can educate sales lol! Funny story after my sales experience i purchased my truck from Pasadena GMC instead. I live nearby, I bring it here for services & warranty work now....ONLY because of how I've been treated by Nash ... Read More

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Google - Jun 25, 2026

Nash Vahedi in my opinion, is the greatest, most authentic and genuine individuals i have met as a Service Advisor. Very awesome experience. I was provided paid uber transportation back & forth, great communication. Friendly, honest. He should be teaching others how to do what he does. I'll always return with him in service! Thank you. Maybe he can educate sales lol! Funny story after my sales experience i purchased my truck from Pasadena GMC instead. I live nearby, I bring it here for services & warranty work now....ONLY because of how I've been treated by Nash i returned. He brought me back as a service customer. 12 🌟 Thank you 🙏

Outstanding Car Buying Experience – Ask for Jerry! I had an incredible experience at GMC Santa Monica and cannot recommend them highly enough. I was interested in a 2022 honda civic they had for sale but I was still undecided. From start to finish, the entire team made the car-buying process completely effortless. A massive thank you to Jerry, I can't thank him enough. He was my sales and product specialist. Jerry truly went above and beyond for me. His product knowledge is unmatched, and he was always readily available to answer my questions or resolve any issues that came up. ... Read More

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Google - Jun 24, 2026

Outstanding Car Buying Experience – Ask for Jerry! I had an incredible experience at GMC Santa Monica and cannot recommend them highly enough. I was interested in a 2022 honda civic they had for sale but I was still undecided. From start to finish, the entire team made the car-buying process completely effortless. A massive thank you to Jerry, I can't thank him enough. He was my sales and product specialist. Jerry truly went above and beyond for me. His product knowledge is unmatched, and he was always readily available to answer my questions or resolve any issues that came up. He made the entire experience easy and stress-free. I also want to recognize Edwin, the sales manager, and Hector, the general sales manager. They worked together to put a fantastic deal that fit perfectly within my budget. Finally, Adiss Stepanian made the finance portion of the deal go smooth and quick. If you want a transparent, professional, and supportive car-buying experience, go see the team at GMC Santa Monica. You won't regret it!

I purchased a new Terrain from Santa Monica GMC Ed Khechoomian my sales person is fantastic he did everything from A to Z. Thanks Ed. I also want to say thanks to Caddy and Adiss for their help

I purchased a brand-new 2026 GMC Hummer EV from Santa Monica GMC on June 15, 2026, for approximately $115,000. Unfortunately, my ownership experience has been extremely disappointing from day one. The vehicle was delivered with 88 miles on the odometer. On the very first drive, warning messages appeared on the dashboard indicating a “High Voltage System Failure” and that the vehicle was unable to charge. At the same time, the air conditioning stopped working. These warnings appeared almost immediately after taking possession of the vehicle and did not go away. The vehicle currently has only 160 miles on it and has already suffered what appears to ... Read More

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DealerRater - Jun 18, 2026

I purchased a brand-new 2026 GMC Hummer EV from Santa Monica GMC on June 15, 2026, for approximately $115,000. Unfortunately, my ownership experience has been extremely disappointing from day one. The vehicle was delivered with 88 miles on the odometer. On the very first drive, warning messages appeared on the dashboard indicating a “High Voltage System Failure” and that the vehicle was unable to charge. At the same time, the air conditioning stopped working. These warnings appeared almost immediately after taking possession of the vehicle and did not go away. The vehicle currently has only 160 miles on it and has already suffered what appears to be a major electrical system failure. I immediately contacted the dealership and made them aware of the issue. The vehicle was subsequently towed back to the dealership, but I was informed that it could take approximately seven days before a technician would even begin diagnosing the problem, with no clear timeline for the repair afterward. I want to be clear that the staff and salesperson I dealt with were polite, professional, and courteous throughout the process. My frustration is not with them personally. My concern is with the lack of urgency in handling a brand-new vehicle that experienced a major failure on its very first drive. What makes this even more frustrating is that the dealership knew I live approximately two hours away each direction with traffic. When a customer purchases a new vehicle from that distance and the vehicle becomes inoperable almost immediately, I would expect a much greater effort to minimize the inconvenience and prioritize the repair process. To get another perspective, I contacted a GMC dealership much closer to my home. Their service department was sympathetic to the situation and indicated they would do everything possible to inspect and repair the vehicle as quickly as possible. They also expressed that, in their opinion, the selling dealership should have prioritized the repair given that the vehicle failed almost immediately after delivery. I also have concerns about whether these warning messages may have been present before I took delivery of the vehicle. The high-voltage system failure and charging errors appeared virtually immediately upon the first drive. I cannot say that with certainty, and I have no evidence that anyone at the dealership was aware of the issue, but it is difficult not to question whether the problem existed before delivery given how quickly it surfaced. I understand that manufacturing defects can happen, and I do not blame the dealership for the vehicle failure itself. However, when a customer spends over $100,000 on a brand-new vehicle and experiences a major system failure within the first few miles of ownership, I believe the response should reflect the seriousness of the situation. My experience has left me with one takeaway: when a brand-new vehicle experiences a major failure immediately after delivery, customers reasonably expect a prompt diagnosis and repair process. Unfortunately, that was not my experience. Being advised that it could take at least seven days just to diagnose a vehicle with only 160 miles, with no clear timeline for repair, was disappointing. I hope GMC and Santa Monica GMC resolve this issue quickly and improve the way situations like this are handled in the future. Unfortunately, my first experience as a Hummer EV owner has been far from what I expected when purchasing a premium vehicle.

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Taking your car in for service can often feel like a huge hassle. That wasn’t the case yesterday when I visited SM GMC. From the moment I arrived to the moment we left, I was attended to and prioritized with care and hospitality. Well done - we will be back!!! Thank you.

If you’re looking for a smooth, honest, and stress-free car-buying experience, go see Ed Khechoomian ! From the moment I walked in, he was incredibly professional, patient, and knowledgeable. He actually listened to what I needed and worked hard to get me a great deal without any of the high-pressure sales tactics you usually dread. He made the entire process seamless and genuinely cared about making sure I was happy. I couldn’t be more grateful for his help and highly recommend him to anyone looking for their next vehicle!"

I want to give a huge thank you to Jenna and the entire team at GMC Santa Monica for another outstanding experience. This is now the fourth vehicle I’ve purchased from them, and once again they exceeded my expectations. Jenna went above and beyond throughout the entire process. She made sure the vehicle I wanted was secured for me, kept me informed every step of the way, coordinated everything smoothly, and even ensured the vehicle was delivered without any issues. Her dedication, professionalism, and commitment to customer satisfaction truly set her apart. It’s rare to find someone who ... Read More

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Google - Jun 9, 2026

I want to give a huge thank you to Jenna and the entire team at GMC Santa Monica for another outstanding experience. This is now the fourth vehicle I’ve purchased from them, and once again they exceeded my expectations. Jenna went above and beyond throughout the entire process. She made sure the vehicle I wanted was secured for me, kept me informed every step of the way, coordinated everything smoothly, and even ensured the vehicle was delivered without any issues. Her dedication, professionalism, and commitment to customer satisfaction truly set her apart. It’s rare to find someone who works as hard as Jenna does to make the buying experience stress-free and enjoyable. If you’re looking for a new vehicle, I highly recommend Jenna and GMC Santa Monica. They’ve earned my business time and time again, and I’ll continue to be a loyal customer for years to come. Thank you again, Jenna, for making everything so easy and for always taking such great care of your customers!

★★★★★ Phenomenal Experience – Ask for Vroom and Caddy! I have to admit, I usually dread going to car dealerships, but Santa Monica GMC completely changed my perspective. I was genuinely surprised by how incredibly positive the entire experience was! From the start, there was absolutely zero pressure. My sales rep, Vroom, and the sales manager, Caddy, were fantastic to work with. They were both extremely courteous, professional, and respectful of my time. Thanks to them, the whole process was quick, seamless, and completely painless—none of the usual dealership games. To top it off, Vroom took the extra effort to follow ... Read More

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Google - Jun 9, 2026

★★★★★ Phenomenal Experience – Ask for Vroom and Caddy! I have to admit, I usually dread going to car dealerships, but Santa Monica GMC completely changed my perspective. I was genuinely surprised by how incredibly positive the entire experience was! From the start, there was absolutely zero pressure. My sales rep, Vroom, and the sales manager, Caddy, were fantastic to work with. They were both extremely courteous, professional, and respectful of my time. Thanks to them, the whole process was quick, seamless, and completely painless—none of the usual dealership games. To top it off, Vroom took the extra effort to follow up and call me a few days later just to check in and see how I was enjoying the car. That kind of customer service is rare these days. I highly recommend Santa Monica GMC for your next vehicle purchase. They’ve earned a customer for life!

We shopped for about 4 weeks, about a dozen dealerships, almost all were bait and switch but not here at Santa Monica GMC! Ed Khechoomian was EXCELLENT to work with. Very honest, very upfront and transparent pricing. These guys don’t try to screw you with mandatory dealer ad ons, they’re fair and will try to get you a great rate even if you’re pre-financed coming in! Do your research as a buyer, but this is one of the only honest dealerships I’ve come across! Def work with Ed, he’s solid.

Ed Khechoomian was a great salesman. No hassle. Professional. Made the whole process pain free and was very quick. Threw in a lil gift at the end! Thank you Ed! 🚙🙏🏼

Thanks to Ed for the fast, seamless vehicle purchase - purchased remotely and picked up less than an hour in and out!

Thanks to ED Khechoomian for helping me find the perfect truck that i was looking for. I was all over the place but ED made it all happen and got me the DENALI! Even with some troubles at the end, he made it all work out

Had a great experience buying a truck with Kwesi Vroom. Very professional and supportive with every aspect of the trade in, financing, and closing. Highly recommend!

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Just went to go purchase my vehicle first new vehicle and the experience with Jerry Gomez was great, they were a little busy with other clients but once I had the opportunity to work with Jerry GOMEZ and his team, I was well taken care of and was well worth the weight. If you’re in the area don’t hesitate. Give them a call.

Very nice experience, I am very satisfied with my purchase and 100% recommend.

Best service i have ever had, great customer service, great support and understanding and approach, Nash from service department have done a fantastic work and i will say ... he is master of his job ... ask him if you have a chance or problem,, Well done guys Appreciate

Big and special Thanks to Sam Saab & Edward Khechoomian at GMC Santa Monica for helping me get my new 2026 GMC Hummer EV!!! Great experience from start to finish , professional, helpful and smooth process,really appreciate the outstanding service

Had the easiest purchase experience at GMC in Santa Monica thanks to the phenomenal work of Ed, Adi’s, and Caddy. They made everything so easy and were very transparent with costs and expenses. Would highly recommend them for your next purchase!

Excellent shopping experience! Bought a 2026 Yukon Xl and the entire team took great care of me. Caddy made sure everything went smoothly and Ed, Addis, Edwin and Matt all contributed to make this an effortless deal. Special shout out to Ed and his homemade Armenian coffee!

Ed at GMC Santa Monica offered tremendous service!! I bought a 2026 Hummer EV and he was very knowledgeable, helpful and patient throughout my experience. I am a very happy customer and would recommend Ed to everyone looking for a beautiful GMC vehicle!!

Dell is the supervisor of the service dept. He has excellent trouble-shooting skills. I was really in a hard spot and he was able to diagnose the issue that noone else could. I am very grateful for his expertise. And his right hand technician Jeff was an important part of the team. Thank you very much

Cant say good enough about Matt, Adiss and Maisam. Worked with me and went above and beyond of what I've ever experienced from a dealer. I hope to deal with these guys again for my next car purchase.

Ed khechoomian is an outstanding sales professional,he is knowledgeable,attractive and truly cares about customers.the entire experience was smooth,honest and enjoyable Thanks

Ed Khechoomian and the staff were all very helpful and accommodating. Happy customer

Vroom was a excellent sales person Got me a good deal on a 2026 gmc Denali ultimate Highly recommended

Thank you Max, Vroom and Adiss for getting me the truck that I wanted and for making the whole process so smooth.

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all salesman very helpful! shoutout Edwin and Vroom

My experience was very smooth all around, my salesman, Jerry was very helpful, respectful and easy to interact with.

Matthew was very helpful from start to finish. He contacted me right away when I found the GMC Sierra EV on line. He kept us informed about the delivery date. He kept in contact on a regular basis until the Sierra arrived. He was very informative and knowledgeable about the Sierra when we picked it up at the dealership in Santa Monica. He answered all our questions and told us that he's available for any questions that may arise. I'd definitely buy a car/truck from him again. We also talked to Edwin. He was very nice and ... Read More

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Yelp - Apr 22, 2026

Matthew was very helpful from start to finish. He contacted me right away when I found the GMC Sierra EV on line. He kept us informed about the delivery date. He kept in contact on a regular basis until the Sierra arrived. He was very informative and knowledgeable about the Sierra when we picked it up at the dealership in Santa Monica. He answered all our questions and told us that he's available for any questions that may arise. I'd definitely buy a car/truck from him again. We also talked to Edwin. He was very nice and helpful during the process. Unfortunately we didn't meet him in person. Adiss the Finance Manager was great with the paperwork. It was a very painless process. He was very pleasant and offered us the extended warranty, which we purchased. We purchased the car with cash, and he was very helpful with the wire transfer of funds. He seemed very knowledgeable as well. Very nice dealership - they just need more visitor parking. 🙂

Matthew was very helpful from start to finish. He contacted me right away when I found the GMC Sierra EV on line. He kept us informed about the delivery date. He kept in contact on a regular basis until the Sierra arrived. He was very informative and knowledgeable about the Sierra when we picked it up at the dealership in Santa Monica. He answered all our questions and told us that he's available for any questions that may arise. I'd definitely buy a car/truck from him again. We also talked to Edwin. He was very nice and ... Read More

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Google - Apr 22, 2026

Matthew was very helpful from start to finish. He contacted me right away when I found the GMC Sierra EV on line. He kept us informed about the delivery date. He kept in contact on a regular basis until the Sierra arrived. He was very informative and knowledgeable about the Sierra when we picked it up at the dealership in Santa Monica. He answered all our questions and told us that he's available for any questions that may arise. I'd definitely buy a car/truck from him again. We also talked to Edwin. He was very nice and helpful during the process. Unfortunately we didn't meet him in person. Adiss the Finance Manager was great with the paperwork. It was a very painless process. He was very pleasant and offered us the extended warranty, which we purchased. We purchased the car with cash, and he was very helpful with the wire transfer of funds. He seemed very knowledgeable as well. Very nice dealership - they just need more visitor parking. 🙂

I can find words to say thank you to Ed Khechoomian, he is awesome he did everything for me to get the vehicle. Thanks ADIS for his good customer service too all in all Thanks Santa Monica GMC and Ed

Edward my Saleperson Was a Dream to Work with Going home with my New HUMMER !!!!! Also Edwin his Sales Manager was great making sure the numbers made sense, as a Business owner ,respect and integrity is Key. Love my New Hummer and Santa Monica GMC!!!!!

Ed Khechoomian was our sales man and he was such a great help. We turned in our lease something we were dreading specially being our first time but he made it easy and worked within our budget. I highly recommend talking to him very helpful. 10/10 service

Ed khechoomiam was amazing with us today. I was nervous about turning in my lease it was an easy process and he worked within our budget. We were extremely happy with our new car and the smooth process! High recommend! Ask for Ed K. To be your sales man! 10 out of 10

Super excited to drive off with our new car a Terrain 2026, Ed Khechoomian the Sales man who helped us was super nice and patient. He got us exactly what we wanted and we couldn’t be happier. For any car needs he’s the one to look for he will go above and beyond for you.

Ed Khechoomian and Adiss were very helpful and worked with me to make the deal happen! Thank you

Working with Ed was truly the highlight of our experience. From the moment we met him, he made us feel comfortable, respected, and genuinely cared for. He was incredibly knowledgeable, patient, and never made us feel rushed or pressured at any point. Edwin made a lasting impression on our experience. His effort and commitment did not go unnoticed, and we really appreciated everything he did for us. Last but not least, Adiss was fantastic to work with and made the finance portion of the process smooth and stress-free. He took the time to clearly explain all of our options and ... Read More

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DealerRater - Apr 10, 2026

Working with Ed was truly the highlight of our experience. From the moment we met him, he made us feel comfortable, respected, and genuinely cared for. He was incredibly knowledgeable, patient, and never made us feel rushed or pressured at any point. Edwin made a lasting impression on our experience. His effort and commitment did not go unnoticed, and we really appreciated everything he did for us. Last but not least, Adiss was fantastic to work with and made the finance portion of the process smooth and stress-free. He took the time to clearly explain all of our options and made sure we felt informed and comfortable with every decision.

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Ed Khechoomian was wonderful. He provided was very helpful able informative. Explained everything in detail and clearly. Edwin the manager was very knowledgeable and assisted us with any questions we had. They both made it very easy and very fast service.

Ed Khechoomian was our sales agent and he was very helpful and a pleasure to do business with. Sales manager Edwin was also very helpful in the process. We got a very nice car at a good price.

I completed my entire purchase online and over the phone, and the experience was outstanding from start to finish. The staff was professional, responsive, and provided excellent service throughout the process. A special thank you to Mr. Vroom, who made everything seamless and kept me informed every step of the way. His customer service and attention to detail really stood out. My truck was delivered right on time, exactly as promised. Everything was smooth, efficient, and hassle-free. Santa Monica GMC definitely earns a 5-star review from me — highly recommended!

Amazing experience, start to finish. Ed was extremely helpful and both he and Maisam wasted no time in putting a great deal together for me. I’ll definitely be coming back to Santa Monica GMC in the future!

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Had an overall great experience at this dealership, everyone was really friendly and helpful including my salesman Sam! I drove 4 hours away to make the deal and they were able to get me in n out as needed. All details were finalized before I arrived and I couldn't be happier, thank you Santa Monica GMC.

Had a great experience purchasing my first GMC Sierra (1st Car ever) thanks to Hunter and the support of Edwin Lopez Sales Manager will remember this moment forever thanks so much time to lift this bad boy up!!! Love from Orange County !

We recently traded in our vehicle for a new Hummer EV, and the entire experience at the dealership was outstanding. From start to finish, we were treated with professionalism, transparency, and genuine respect. A special thank you to Ed Khechoomian, who provided exceptional service throughout the process. Ed was knowledgeable, patient, and truly went above and beyond to make sure every detail was handled smoothly. He took the time to answer all of our questions and made the entire experience enjoyable. We’d also like to recognize Sales Manager Edwin Lopez, who worked hard behind the scenes to make the ... Read More

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Google - Mar 15, 2026

We recently traded in our vehicle for a new Hummer EV, and the entire experience at the dealership was outstanding. From start to finish, we were treated with professionalism, transparency, and genuine respect. A special thank you to Ed Khechoomian, who provided exceptional service throughout the process. Ed was knowledgeable, patient, and truly went above and beyond to make sure every detail was handled smoothly. He took the time to answer all of our questions and made the entire experience enjoyable. We’d also like to recognize Sales Manager Edwin Lopez, who worked hard behind the scenes to make the deal happen. It was clear that he and his team genuinely valued our business and were committed to earning it. Buying a vehicle can sometimes feel overwhelming, but this team made it seamless. We truly appreciate the high level of service and professionalism we received and are thrilled with our new Hummer EV. Highly recommend this dealership and the team here if you’re looking for a great car-buying experience!

Great Experience thanks to Edward and Edwin his Manager, excellent Customer Service, very friendly and honest and integrity, and very good value and service. 10/10 recommend !!

Buying our Yukon from Santa Monica GMC was a great experience from start to finish. Sam worked with us to finalize the numbers ahead of time before we made the 5-hour drive, which made the entire process smooth and stress-free once we arrived. We truly appreciated his transparency and professionalism and would highly recommend working with him if you’re looking for a new vehicle.

I had the best buying experience from Jerry and Misam, I was able to stay in my budget and drive off with my perfect car. I will be sending my entire family and friends to get cars from them. Thank you so much for being for making my experience one to remember.

Had a great experience working with Matt, Edwin, and Adiss to purchase a used vehicle through Santa Monica GMC. They were a tremendous help in making the process smooth, painless, and professional. Thanks!

The Flores family wants to thank you very much for the super effort you guys did to make my wife happy with her favorite color Denali ! Thank You Hunter Sales specialist and Edwin Lopez Sales Manager for making sure we were treated like Royalty. 10/10

I had an excellent experience purchasing a 2026 GMC Terrain from Santa Monica GMC a couple of months ago. I visited on a busy Sunday when all of the salespeople were already assisting other customers, but the staff still made sure I was well taken care of. Adiss from the finance team stepped in to help, and he was fantastic to work with. He was patient, answered all of my questions about the vehicle, pricing, and payment options, and never made me feel pressured to make a decision. He also offered a great extended warranty and clearly explained the details. Overall, ... Read More

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Google - Mar 7, 2026

I had an excellent experience purchasing a 2026 GMC Terrain from Santa Monica GMC a couple of months ago. I visited on a busy Sunday when all of the salespeople were already assisting other customers, but the staff still made sure I was well taken care of. Adiss from the finance team stepped in to help, and he was fantastic to work with. He was patient, answered all of my questions about the vehicle, pricing, and payment options, and never made me feel pressured to make a decision. He also offered a great extended warranty and clearly explained the details. Overall, the entire process was smooth, transparent, and stress free. I highly recommend this dealership to anyone looking for a straightforward, no pressure car buying experience.

I adore the service team here. Armando and everyone is always so helpful, I can often get a same day appointment, and they do a great job. They're always ready to work with, aren't pushy, and they go out of their way to help you. They're honest and stand by their work and make sure they stand by it. It's integrity in a job well done. I highly recommend them.

By the far the best I’ve ever been treated by a dealership. Ed did such a wonderful job at answering any questions I had, super patient and kind, and made the process very easy and stress free. Everyone that helped me - thank you so much! Highly, highly recommend this dealership for any new or used cars!

Hunter Salesman and Edwin the Sales Managef are the greatest help! They were able to make the purchase of my new GMC Sierra 2500 AT4 possible! Thankful for them and the team they have at GMC Santa Monica.

Love my New Denali HUGE thank you to Matt,Sam and Edwin Lopez Sales Manager I will recommend all my friends and family . Customer for life.

We had a great experience working with Mathew at GMC Santa Monica. He helped us get a very good deal on our GMC Sierra EV and made the whole process smooth and stress-free. Mathew was friendly, professional, and transparent from start to finish—no pressure and no games. He took the time to answer all our questions and made sure we were comfortable with the deal. Highly recommend asking for him if you’re shopping for a GMC EV!

I just purchased a new work truck Jerry, the Product Specialist, was extremely knowledgeable and patient. He walked me through every feature of the truck, answered all of my questions clearly, and made sure I understood everything before driving off the lot. You can tell he genuinely cares about making sure customers feel confident in their purchase. Edwin, the Sales Manager, made the entire process smooth and straightforward. There was no pressure and no games, just honest communication and efficient paperwork. As a young business owner buying a work truck, that meant a lot to me. The whole team was ... Read More

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Google - Feb 28, 2026

I just purchased a new work truck Jerry, the Product Specialist, was extremely knowledgeable and patient. He walked me through every feature of the truck, answered all of my questions clearly, and made sure I understood everything before driving off the lot. You can tell he genuinely cares about making sure customers feel confident in their purchase. Edwin, the Sales Manager, made the entire process smooth and straightforward. There was no pressure and no games, just honest communication and efficient paperwork. As a young business owner buying a work truck, that meant a lot to me. The whole team was professional, respectful, and moved quickly. I’m excited to put this truck to work and continue growing my business. Highly recommend asking for Jerry and Edwin if you’re shopping here.

Great energy great team! Definitely recommend

I had a great experience! Jerry was very professional and helpful and made the whole buying process a breeze. He had great communication and went above and beyond to help.

Ed helped me with my new Terrain , Good job Ed Thanks Edwin

Shoutout to Hunter, Edwin and Adiss. They were great, professional, and trusting. If you're looking for a used/new GMC vehicle this is definitely the dealership to stop by. They made my purchase simple, and efficient.

Ed was more than what you would ever expect as a wonderful helper I enjoyed the entire process Edwin & ADIS were also great Exceptional staff all the way around

A big shout out to Matthew who went above and beyond in helping us purchase our Ford Transit. He was super helpful and patient with us throughout the process. Thank you, Matthew!

Armando is The Man! He's knowledgeable, courteous, straight talker, nice guy! Thanks for your help today! I'll be back. Phil C.

Great car buying experience! Matt and Ed helped me tremendously!

11/10 ed, edwin, and max are awesome! easy process and very kind. they will treat you right. cheers!

Hands down the best service team , answer any questions I have. Jeff was so polite and helpful. He was able to get me an uber to my home and back to the dealership to pick up my truck. They are very accommodating and never hesitate to help in any way. I highly recommend this service department if you're looking for great customer service.

Matthew was very chill and resourceful when helping us decide on a car. He was patient and walked us through our options with a desire to help us make the right decision. Edwin and Adiss were also very helpful and prioritized our needs! Great service overall!

I had a great experience purchasing my pickup at GMC Santa Monica Center today, and a big part of that was thanks to Vroom. He was incredibly helpful, professional, and patient throughout the entire process. Vroom took the time to answer all our questions, explained everything clearly, and made sure we felt comfortable every step of the way. There was no pressure at all—just honest guidance and great customer service. The whole experience was smooth, efficient, and stress-free. If you’re going to GMC Santa Monica, I highly recommend asking for Vroom. He truly made the experience a positive ... Read More

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Google - Feb 1, 2026

I had a great experience purchasing my pickup at GMC Santa Monica Center today, and a big part of that was thanks to Vroom. He was incredibly helpful, professional, and patient throughout the entire process. Vroom took the time to answer all our questions, explained everything clearly, and made sure we felt comfortable every step of the way. There was no pressure at all—just honest guidance and great customer service. The whole experience was smooth, efficient, and stress-free. If you’re going to GMC Santa Monica, I highly recommend asking for Vroom. He truly made the experience a positive one. Thank you again!

Victoria was very helpful very quick and prompt will referral friends and family. She was very detailed oriented

Victoria was very easy to work with, she us very detailed oriented and i will be referring all my friends and family to her.

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I came in today to upgrade from my Colorado to a truck I actually fit in a 2025 GMC Sierra. Special thanks to Victoria and Fernando who were nothing but helpful and made everything feel at ease. Thank you guys!

I've now purchased 2 new vehicles from Victoria. She's absolutely amazing and I highly recommend her. Victoria is extremely knowledgeable, helpful and resourceful. If that particular dealership doesn't have the vehicle you're looking for she will go above and beyond to find it for you. If you're looking for a new gmc definitely work with her.

Amazing experience buying my 2026 Hummer EV! The whole staff was welcoming, down to earth, and went above and beyond to make sure everything came together. My salesman Vroom and finance manager Fernando were both outstanding. Couldn’t be happier—thank you!

I’ve now purchased 2 new vehicles from Victoria. She’s absolutely amazing and I highly recommend her. Victoria is extremely knowledgeable, helpful and resourceful. If that particular dealership doesn’t have the vehicle you’re looking for she will go above and beyond to find it for you. If you’re looking for a new gmc definitely work with her.

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Worked with Victoria when looking to purchase a new Yukon for my family and she did an amazing job. Definetly recommend Santa Monica GMC and working with Victoria if you’re in the market for a new vehicle.

Worked with Victoria when looking to purchase a new Yukon for my family and she did an amazing job. Definetly recommend Santa Monica GMC and working with Victoria if you’re in the market for a new vehicle.

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I had the best car buying experience at Santa Monica GMC. Victoria, my salesperson, was absolutely amazing—very helpful, never pushy, and she followed up on every single request I had. She made the process smooth and stress-free from start to finish. Fernando, the sales manager, made negotiations incredibly easy with zero pressure, which I truly appreciated. And Adiss in finance was fantastic—he explained everything clearly and made the paperwork process simple and quick. What really stood out is that I never even had to step foot in the dealership. The entire purchase was completed over the phone, and ... Read More

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Google - Dec 13, 2025

I had the best car buying experience at Santa Monica GMC. Victoria, my salesperson, was absolutely amazing—very helpful, never pushy, and she followed up on every single request I had. She made the process smooth and stress-free from start to finish. Fernando, the sales manager, made negotiations incredibly easy with zero pressure, which I truly appreciated. And Adiss in finance was fantastic—he explained everything clearly and made the paperwork process simple and quick. What really stood out is that I never even had to step foot in the dealership. The entire purchase was completed over the phone, and they even delivered my Yukon directly to me. Hands down the easiest and most pleasant car-buying experience I’ve ever had. Thank you Victoria, Fernando, and Adiss—you guys are the best! Freddy

I had the best car buying experience at Santa Monica GMC. Victoria, my salesperson, was absolutely amazing—very helpful, never pushy, and she followed up on every single request I had. She made the process smooth and stress-free from start to finish. Fernando, the sales manager, made negotiations incredibly easy with zero pressure, which I truly appreciated. And Adiss in finance was fantastic—he explained everything clearly and made the paperwork process simple and quick. What really stood out is that I never even had to step foot in the dealership. The entire purchase was completed over the phone, and ... Read More

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DealerRater - Dec 13, 2025

I had the best car buying experience at Santa Monica GMC. Victoria, my salesperson, was absolutely amazing—very helpful, never pushy, and she followed up on every single request I had. She made the process smooth and stress-free from start to finish. Fernando, the sales manager, made negotiations incredibly easy with zero pressure, which I truly appreciated. And Adiss in finance was fantastic—he explained everything clearly and made the paperwork process simple and quick. What really stood out is that I never even had to step foot in the dealership. The entire purchase was completed over the phone, and they even delivered my Yukon directly to me. Hands down the easiest and most pleasant car-buying experience I’ve ever had. Thank you Victoria, Fernando, and Adiss—you guys are the best! Freddy

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There are a lot of people who can sell a car. Kwesi Da-Costa (“Vroom”) is a rare type of person who genuinely earns trust. I met Kwesi during a Hummer test drive at Santa Monica GMC, and he was immediately different—warm, unforced, genuinely kind. Not the typical “dealer-friendly.” Just real. What mattered most is what happened later: I didn’t even buy my Hummer there, but when I showed up for a service appointment and was initially turned away because the department was overloaded, Kwesi saw me and refused to let me get brushed off. He stepped in, owned ... Read More

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Google - Dec 10, 2025

There are a lot of people who can sell a car. Kwesi Da-Costa (“Vroom”) is a rare type of person who genuinely earns trust. I met Kwesi during a Hummer test drive at Santa Monica GMC, and he was immediately different—warm, unforced, genuinely kind. Not the typical “dealer-friendly.” Just real. What mattered most is what happened later: I didn’t even buy my Hummer there, but when I showed up for a service appointment and was initially turned away because the department was overloaded, Kwesi saw me and refused to let me get brushed off. He stepped in, owned the situation, and got it handled. He got my vehicle taken in and set me up with a brand-new 2026 Hummer rental, which turned a frustrating day into an easy one. When I picked my vehicle up, a couple of pieces weren’t installed properly. Kwesi didn’t minimize it—he genuinely cared, felt responsible for the experience, and made sure it was corrected the right way. That’s the thing: Kwesi doesn’t just “help”—he follows through. He takes pride in doing right by people. Because of him, I honestly don’t want to buy anything other than a GMC as long as there are people like Vroom involved. If you’re going to Santa Monica GMC, ask for Kwesi Da-Costa (“Vroom”). (Only reason this isn’t a full 5-star experience: I was initially turned away from my appointment and my vehicle was first returned with the service access covers not properly installed. Everything else was outstanding.)

There are a lot of people who can sell a car. Kwesi Da-Costa ("Vroom") is a rare type of person who genuinely earns trust. I met Kwesi during a Hummer test drive at Santa Monica GMC, and he was immediately different--warm, unforced, genuinely kind. Not the typical "dealer-friendly." Just real. What mattered most is what happened later: I didn't even buy my Hummer there, but when I showed up for a service appointment and got turned away because the department was overloaded, Kwesi saw me and refused to let me get brushed off. He stepped ... Read More

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Yelp - Dec 10, 2025

There are a lot of people who can sell a car. Kwesi Da-Costa ("Vroom") is a rare type of person who genuinely earns trust. I met Kwesi during a Hummer test drive at Santa Monica GMC, and he was immediately different--warm, unforced, genuinely kind. Not the typical "dealer-friendly." Just real. What mattered most is what happened later: I didn't even buy my Hummer there, but when I showed up for a service appointment and got turned away because the department was overloaded, Kwesi saw me and refused to let me get brushed off. He stepped in, owned the situation, and got it handled. He got my vehicle taken in and set me up with a brand-new 2026 Hummer rental, which turned a frustrating day into an easy one. When I picked my vehicle up and a couple of pieces weren't installed properly, Kwesi didn't minimize it. He genuinely cared, felt responsible for the experience, and made sure it was corrected the right way. That's the thing: Kwesi doesn't just "help"--he follows through to completion. He takes pride in doing right by people. Because of him, I honestly don't want to buy anything other than a GMC as long as there are people like Vroom involved. If you're going to Santa Monica GMC, ask for Kwesi Da-Costa ("Vroom"). This would be a 5-star review if not for being turned away from my appointment initially and the attempt to return my vehicle without the service access covers properly installed. Every other aspect was outstanding.

My incredible experience began from the time I spoke with the General Manager Atto I was greeted warmly and he really listened to my needs. It just so happened that they had the exact vehicle I was looking for and invited me to the dealership to look at the vehicle and take a test drive. . When I arrived at the dealership I was met Victoria who was my salesperson and she was excellent and made the buying process easy and personable. Because of her expertise, care and suggestions I purchased the vehicle. Victoria is a great listener as well as ... Read More

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Yelp - Dec 7, 2025

My incredible experience began from the time I spoke with the General Manager Atto I was greeted warmly and he really listened to my needs. It just so happened that they had the exact vehicle I was looking for and invited me to the dealership to look at the vehicle and take a test drive. . When I arrived at the dealership I was met Victoria who was my salesperson and she was excellent and made the buying process easy and personable. Because of her expertise, care and suggestions I purchased the vehicle. Victoria is a great listener as well as an outstanding salesperson who I would highly recommend to anyone looking to purchase a GMC vehicle to go through Victoria. the wonderful experience continued with the Finance team of Addis and Fernando who carefully guided me through the finance portion of the purchase. Again, I would highly recommend Santa Monica GMC the experience was fantastic and the team were easy to work with.

My incredible experience began from the time I spoke with the General Manager Atto I was greeted warmly and he really listened to my needs. It just so happened that they had the exact vehicle I was looking for and invited me to the dealership to look at the vehicle and take a test drive. . When I arrived at the dealership I was met Victoria who was my salesperson and she was excellent and made the buying process easy and personable. Because of her expertise, care and suggestions I purchased the vehicle. Victoria is a great listener as well as ... Read More

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Google - Dec 7, 2025

My incredible experience began from the time I spoke with the General Manager Atto I was greeted warmly and he really listened to my needs. It just so happened that they had the exact vehicle I was looking for and invited me to the dealership to look at the vehicle and take a test drive. . When I arrived at the dealership I was met Victoria who was my salesperson and she was excellent and made the buying process easy and personable. Because of her expertise, care and suggestions I purchased the vehicle. Victoria is a great listener as well as an outstanding salesperson who I would highly recommend to anyone looking to purchase a GMC vehicle to go through Victoria. the wonderful experience continued with the Finance team of Addis and Fernando who carefully guided me through the finance portion of the purchase. Again, I would highly recommend Santa Monica GMC the experience was fantastic and the team were easy to work with.

My incredible experience began from the time I spoke with the General Manager Atto I was greeted warmly and he really listened to my needs. It just so happened that they had the exact vehicle I was looking for and invited me to the dealership to look at the vehicle and take a test drive. . When I arrived at the dealership I was met Victoria who was my salesperson and she was excellent and made the buying process easy and personable. Because of her expertise, care and suggestions I purchased the vehicle. Victoria is a great listener as well as ... Read More

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DealerRater - Dec 6, 2025

My incredible experience began from the time I spoke with the General Manager Atto I was greeted warmly and he really listened to my needs. It just so happened that they had the exact vehicle I was looking for and invited me to the dealership to look at the vehicle and take a test drive. . When I arrived at the dealership I was met Victoria who was my salesperson and she was excellent and made the buying process easy and personable. Because of her expertise, care and suggestions I purchased the vehicle. Victoria is a great listener as well as an outstanding salesperson who I would highly recommend to anyone looking to purchase a GMC vehicle to go through Victoria. the wonderful experience continued with the Finance team of Addis and Fernando who carefully guided me through the finance portion of the purchase. Again, I would highly recommend Santa Monica GMC the experience was fantastic and the team were easy to work with.

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Great dealership with even better staff working there. The whole process was easy and fun thanks to Cady, Fernando, Adiss and Matt. Love my new truck. Highly recommend Santa Monica GMC.

What can I say, Alejandra has always been the best when it comes to leasing my vehicles. She's always on top of her knowledge and gets the deals done for my family and myself. Always recommend friends and family to her when it comes to leasing a car. Thank you for always taking care of us Ale you're the best!!!

My family had a great experience purchasing our 2025 GMC Sierra 1500 Elevation with Alejandra. She's the best in the game!

I had a great experience working with this Victoria. She was extremely patient with all of my questions and never rushed the process. What stood out most was how dedicated she was to finding every vehicle option and requirement I asked for. She really took the time to understand what I needed and made sure I had all the information to make the right choice. Truly a professional and a pleasure to work with. Highly recommended!

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I had such an amazing experience with Victoria at Santa Monica GMC. She was one of the most responsive, transparent and honest sales people I’ve ever worked with. She did everything to ensure that I got the right Yukon at the right price with no hassle. I would highly recommend reaching out to her and helping you with your next purchase.

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The easiest car but experience i every had! Will most definitely do more business with them in the future!

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Such a great experience at GMC in Santa Monica. Victoria, was so helpful on finding my husband's dream truck. She was able to not only get an amazing deal but her customer service was top tier! Highly recommend!

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Victoria and Caddy were amazing! I got my 1500 Sierra truck and I couldn’t be happier with the process!

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Harout was very helpful and attended my needs with care and respect. Best dealership experience I ever had.

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Worst experience from start to finish. Only bright spot was Vroom. I walked in with my own financing. Worked out a price. Overnighted them a check for 45k. And they proceed to tell me i cant take possesion of Truck for 7-10 days. Till the Cashiers check from a Federal Credit Union clears. Not happy but i wait. 7 days later they deliver truck to my home and when it arrives its over heating. Have to have it towed back to their Service Dept. next morning. They keep it for 4 days and fix problem and re-deliver truck to my home. But ... Read More

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DealerRater - Aug 27, 2025

Worst experience from start to finish. Only bright spot was Vroom. I walked in with my own financing. Worked out a price. Overnighted them a check for 45k. And they proceed to tell me i cant take possesion of Truck for 7-10 days. Till the Cashiers check from a Federal Credit Union clears. Not happy but i wait. 7 days later they deliver truck to my home and when it arrives its over heating. Have to have it towed back to their Service Dept. next morning. They keep it for 4 days and fix problem and re-deliver truck to my home. But forget to send me back the 2 fobs i sent with truck. After 3 phone calls and a week later i get my 2nd key fob. Then 2 days later i get a call that they want me to smog the vehicle in order to get it registered. I explain why wasnt this done while the truck sat at Dealership for all the time before i purchased it , plus all the time they had during the wait time of Cashiers check clearing, And during the 4 days of overheating repair. Never offering to send someone to pickup truck and take it to a near by smog shop by my work so as not to inconvenience me. So in all im the one that did the ground work to get this vehicle sold. In final thought i now have to go back to the worst Dealership experience i had about 20 yrs ago and apologies, and tell them i have now found the worst Dealership. So many people their not doing their job!

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Mr. Hunter was patient persistent and caring he took his time to explain everything. Grateful

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Best buying experience ever! Victoria went above and beyond to make sure we are happy!

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My name is Sevag I bought a new Vehicle from this dealership. Vroom was my salesman , he was unbelievably amazing ... Vroom was a truly reflection of the beauty of the vehicle but more importantly his explanation of the mechanism . VROOM is shining all the way , he changes your mood and makes you laugh all the time . He is overqualified for his position and definitely needs a higher position in the dealership ... I would love to see him as a branch Manager . His dress and his demeanor are extremely valuable information. He was patient , very knowledgeable and more important is his ... Read More

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DealerRater - Jun 27, 2025

My name is Sevag I bought a new Vehicle from this dealership. Vroom was my salesman , he was unbelievably amazing ... Vroom was a truly reflection of the beauty of the vehicle but more importantly his explanation of the mechanism . VROOM is shining all the way , he changes your mood and makes you laugh all the time . He is overqualified for his position and definitely needs a higher position in the dealership ... I would love to see him as a branch Manager . His dress and his demeanor are extremely valuable information. He was patient , very knowledgeable and more important is his shining smile . 😊😊😊😊 you are so good at what you do that you can sell an elephant 🐘

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